We do not believe that we should simply wait for the client's brief to emerge. A pro-active approach, coupled with a true interest in integrated design and a thorough knowledge of information technology sets us apart from many other consultants, materially assisting the team as a whole. The ability to change, effectively, economically and with minimum disruption is a pre-requisite of space planning and it is the design concept of the building services and IT solutions, skilfully integrated into the visible elements of the false ceiling and raised floors which prove to be the "acid test" of a satisfactory project. Having acquired extensive market wide experience, we put this to good use on all projects we undertake, which are not just limited to end-users, but include funds, investors and development organisations.

Clear, concise and simple to understand information is provided, yet properly researched and presented in user friendly engineering speak to permit prompt and assured client decisions. Only then should the detailed and comprehensive drawings and specifications be prepared for the project, for which we fully utilise CAD systems and electronic formats for document production and distribution.

Clients, other team members and contractors alike have informed us that the information that we produce is amongst the highest level provided in the industry. This we feel benefits the projects by reducing uncertainty, requests for further details, avoids delays and improves cost certainty and finally provides the client with a more thoroughly conceived and implemented project. Project documentation for ongoing use is increasingly more critical to client organisations which is only usually available on a full design service.